Below are some typical dialogues between a hotel receptionist at The Grand Istanbul Hotel and a guest. Here you will find typical conversations that deal with making reservations, checking in and also checking out.
Receptionist: Good morning. Welcome to The Grand Istanbul Hotel. Client: Hi, good morning. I’d like to make a reservation for the third weekend in July. Do you have any vacancies? R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival? C: The 24th. R: How long will you be staying? C: I’ll be staying for one and a half week. R: How many people is the reservation for? C: There will be two of us. R: And would you like a room with twin beds or a double bed? C: A double bed, please. R: Great. And would you prefer to have a room with a view of the Bosporus? C: If that type of room is available, I would love to have an Bosporos view. What’s the rate for the room? R: Your room is a hundred and ninety liras per night. Now what name will the reservation be listed under? C: Charles Hannighan. R: Could you spell your last name for me, please? C: Sure. H-A-N-N-I-G-H-A-N R: And is there a phone number where you can be contacted? C: Yes, my cell phone number is 555-649064. R: Great. Now I’ll need your credit card information to reserve the room for you. What type of card is it? C: Visa. The number is 4976324689865. R: And what is the name of the cardholder? C: Charles H. Hannighan. R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of July for a room with a double bed and view of the Bosporus. Check-in is at 2 o’clock. If you have any other questions, please do not hesitate to call us. C: Great, thank you so much. R: My pleasure. We’ll see you in July, Mr. Hannighan. Have a nice day.